Privacy Policy
Effective Date: 27/06/25
Last Updated: 27/06/25
Welcome to Scent Adventure Training, part of the Coastal Tails brand. Your privacy is important to us, and this policy outlines how we collect, use, store, and protect your personal information.
1. What Information We Collect
We may collect the following information when you visit our website, register for our programs, or contact us:
Personal Information: Name, email address, location, phone number, and dog’s details (e.g., name, age, breed).
Account Details: Login credentials if you register for an online course or community.
Payment Information: If applicable, billing address and limited payment details (processed via third-party providers).
Usage Data: Website usage, IP address, browser type, and pages visited.
User Content: Photos, videos, comments, or training progress shared within our course platforms or communities.
2. How We Use Your Information
We use the information you provide to:
Register you for classes, events, or courses
Provide support and communicate important updates
Personalize your learning experience
Process payments (if applicable)
Send newsletters or marketing (only if you opt-in)
Improve our content, services, and website functionality
3. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
Service Providers: Such as course hosting platforms (e.g., Podia), payment processors, or email service providers who help us deliver services.
Legal Requirements: If required to comply with legal obligations or protect our rights.
4. Cookies & Tracking
We may use cookies and analytics tools to improve your experience. This helps us understand how our website and learning platform are used. You can adjust your browser settings to decline cookies if you prefer.
5. Data Storage & Security
Your data is stored securely via trusted third-party platforms. We take reasonable steps to protect it from loss, misuse, or unauthorized access. However, no method of internet transmission is 100% secure.
6. Your Rights
You have the right to:
Access and update your personal information
Request deletion of your data (unless legally required to retain it)
Withdraw consent for marketing at any time by clicking “unsubscribe” or contacting us directly
7. Children’s Privacy
Our courses and site are intended for users aged 16 and over. We do not knowingly collect data from children without parental consent.
8. External Links
Our site may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
9. Changes to This Policy
We may update this policy occasionally. All changes will be posted on this page with the updated date above. Continued use of our services implies acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this policy, please contact:
Coastal Tails – Scent Adventure Training
Email: Admin@coastaltails.com.au